
At Tranquil Blooms, we value and respect your privacy. We will never lease, rent, or sell your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop in our store, or use our services.
Personal Information You Provide:
We collect and use your personal information to:
Email Address: Used to send order confirmations, delivery notifications, and important updates about your purchase. We may also send promotional offers if you've opted in.
Phone Number: Essential for contacting you if we experience difficulties with your order or delivery, or if we need to make flower substitutions.
Delivery Address: Accurate delivery information is vital to ensuring your flowers reach their intended recipient on time and at the correct location.
We may share your personal information with:
and email services
We require all third parties to handle your information securely and in accordance with this Privacy Policy.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
You have the right to:
We may send you promotional emails about special offers, new products, and seasonal collections. You can:
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device that help us:
You can control cookies through your browser settings, though disabling cookies may affect website functionality.
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any websites you visit.
We retain your personal information for as long as necessary to:
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
As we operate within Australia and primarily serve Victorian customers, your personal information is generally stored and processed within Australia. If we need to transfer information internationally, we ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Tranquil Blooms Carrum Downs Regional Shopping Centre Phone: (03) 9782 0077 Email: meliaz@live.com
This Privacy Policy is designed to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. If you believe we have not handled your personal information appropriately, you can:
By using our website, visiting our store, or engaging our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
We are committed to protecting your privacy and handling your personal information with care and respect. Thank you for trusting Tranquil Blooms with your floral needs.